How To / FAQ

How does the platform notify me of a lot successfully sold

Article 35

Sellers can be notified when a lot sells successfully, and the seller invoice follows the sale outcome.

Article 35 Communication

Seller success notifications

  • The seller can receive a push notification when the lot is sold successfully.
  • WhatsApp can also be used where the seller notification templates are active.
  • A seller invoice is sent by email after the successful sale so the seller can see the amount sold and the deductions.

What to do next

  • Open the seller invoice and check the sale amount and deductions.
  • Use the platform chat and admin process for delivery and payout follow-up.
  • Keep all final arrangements tied to the transaction record.

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