How To / FAQ
How To / FAQ
Step-by-step help for registration, buying, selling, payments, invoices, auctions, and classifieds.
This section is the practical operating manual for the platform.
Each topic group is its own section page, and each numbered article lives on its own page inside that section.
10 sections
57 articles
FAQ Sections
Registration
Create the right seller or buyer profile, prepare the required documents, and understand how OTP, email confirmation, and approval notices work.
Selling
List livestock, stud animals, slaughtered stock, machinery, miscellaneous items, and general products in the right sales flow.
Buying
Follow the correct buyer route for auctions and normal sales, with the right checks before you commit.
Communication
Understand how chat, notifications, invoice alerts, and no-sale messages are handled on the platform.
Invoices
See how buyer invoices, seller invoices, VAT handling, and Agri VAT limitations fit into the platform process.
Payments
Understand the payment flow, including Ozow and the approved platform payment route.
Products and Categories
Learn how the category tree works and what belongs in auction, general sale, or miscellaneous branches.
Auction
Learn how the timed auction model works for live animals, machinery, miscellaneous items, and slaughtered stock.
General Sales
Understand direct-sale products and animal trade outside the timed auction format.
Services
Place service adverts correctly and understand how classifieds payments are handled.