How To / FAQ

How to register as a personal buyer

Article 4

Complete the base signup, verify your contact details, and submit the correct buyer personal registration pack.

Article 4 Registration

Critical steps

Registration happens in two parts: the public signup creates the profile, and the profile workspace collects the full verification pack before trading access is approved.

  1. Open the public signup page and choose `buyer` or `both` in Role selection, then choose `Personal` as the profile type.
  2. Complete the basic details, contact details, username, password, and profile name fields exactly as you want the profile to be recorded.
  3. Send the WhatsApp OTP to the number you registered and complete OTP verification before final submission.
  4. Accept the platform terms, complete the security check, and submit the first-stage signup form.
  5. Open the personal profile workspace, complete the buyer registration questions, and answer every compliance question that applies to your activity.
  6. Upload all required documents in clear, readable format and submit the registration pack for review.

Documents to prepare

  • South African ID or passport document.
  • Proof of residential address.
  • If you want to buy cattle, sheep, pigs, or goats in auction flows that require it, keep an identification-mark certificate ready.
  • If you want to buy slaughtered stock for public meat distribution, keep the public meat distribution registration document ready.

How registration notifications work

  • A WhatsApp OTP is sent to the mobile number you entered on the signup form.
  • After OTP verification, the final consent and submission step becomes available.
  • A confirmation email is sent to the registered email address and the profile is only activated after that email is confirmed.
  • When you submit the full registration pack, the platform can send a submission received email while the registry reviews your documents.
  • Approval or rejection feedback can be sent by email, WhatsApp, and push notification, and rejected profiles can be corrected and resubmitted.

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