How To / FAQ

How to register as a seller company

Article 1

Complete the base signup, verify your contact details, and submit the correct seller company registration pack.

Article 1 Registration

Critical steps

Registration happens in two parts: the public signup creates the profile, and the profile workspace collects the full verification pack before trading access is approved.

  1. Open the public signup page and choose `seller` or `both` in Role selection, then choose `Business` as the profile type.
  2. Complete the basic details, contact details, username, password, and profile name fields exactly as you want the profile to be recorded.
  3. Send the WhatsApp OTP to the number you registered and complete OTP verification before final submission.
  4. Accept the platform terms, complete the security check, and submit the first-stage signup form.
  5. Open the company profile workspace, complete the seller registration questions, and answer every compliance question that applies to your activity.
  6. Upload all required documents in clear, readable format and submit the registration pack for review.
  7. Where the business has more than one director, member, partner, or trustee, complete every principal block and make sure the proxy and shareholder information is captured correctly.

Documents to prepare

  • Identity document of the contact person or proxy.
  • Proof of residential address and proof of business address.
  • The company formation document that matches the legal entity type, such as a registration certificate and MOI for a company, a CC founding statement, a partnership agreement, or a trust deed.
  • If there is more than one director, member, partner, or trustee, prepare the full names, surname, ID number, address, mobile number, proxy status, shareholder status, shareholding percentage, and board designation for each person.
  • If a proxy is used in a multi-principal entity, keep the signed proxy voting resolution ready.
  • Bank confirmation letter for seller payouts.
  • If the business is VAT registered, upload the VAT registration document.
  • If the business sells regulated categories, prepare any seller permit or regulatory approval that applies.
  • For livestock and stud activity, keep identification-mark and stud registration documents ready where applicable.

How registration notifications work

  • A WhatsApp OTP is sent to the mobile number you entered on the signup form.
  • After OTP verification, the final consent and submission step becomes available.
  • A confirmation email is sent to the registered email address and the profile is only activated after that email is confirmed.
  • When you submit the full registration pack, the platform can send a submission received email while the registry reviews your documents.
  • Approval or rejection feedback can be sent by email, WhatsApp, and push notification, and rejected profiles can be corrected and resubmitted.

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