How To / FAQ

How to buy live animals on normal sale if I am an individual

Article 26

Buy through the approved individual profile, follow the correct normal sale route, and complete payment through the platform once the transaction succeeds.

Article 26 Buying

Before you buy

  • Make sure the individual buyer profile is fully verified before you try to bid or purchase.
  • Check the seller information, the description, and any disclosures before you commit.
  • Check the animal details and seller information carefully because you are still responsible for due diligence.
  • Confirm collection and transport expectations early in the process.

Buying flow

  1. Sign in with an approved individual buyer profile and browse to the live animal you want.
  2. Use the marketplace tree or the public browse tree to find the exact category, breed, class, or product path.
  3. Open the listing and review the images, description, seller details, price information, and any category-specific disclosures.
  4. Follow the platform purchase flow, confirm the quantity or item details, and wait for the order confirmation steps.
  5. Watch your notifications and email for the outcome, invoice, and any next action required from you.

After the transaction

  • Buyer and seller communication should stay on the platform so that records, transport discussions, and admin oversight remain in one place.
  • Keep all payment and delivery discussions on-platform so that the transaction record stays complete.
  • You do not need to wait for a live auction close, but the platform payment trail should still be followed.
  • Keep communication on-platform so the transaction history stays complete.

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