How To / FAQ

How to buy live animals on auction if I am an individual

Article 21

Buy through the approved individual profile, follow the correct auction route, and complete payment through the platform once the transaction succeeds.

Article 21 Buying

Before you buy

  • Make sure the individual buyer profile is fully verified before you try to bid or purchase.
  • Check the seller information, the description, and any disclosures before you commit.
  • Be fully verified before you start bidding.
  • Check breed, age, class, and any health disclosures carefully because buyers are expected to do their own due diligence.

Buying flow

  1. Sign in with an approved individual buyer profile and browse to the live animal you want.
  2. Use the marketplace tree or the public browse tree to find the exact category, breed, class, or product path.
  3. Open the listing and review the images, description, seller details, price information, and any category-specific disclosures.
  4. Place bids from the buyer side of the platform only. The public browse page is for viewing, not bidding.
  5. Watch your notifications and email for the outcome, invoice, and any next action required from you.

After the transaction

  • Buyer and seller communication should stay on the platform so that records, transport discussions, and admin oversight remain in one place.
  • Keep all payment and delivery discussions on-platform so that the transaction record stays complete.
  • If you win, the platform sends the buyer invoice and the sale moves into the post-sale communication and payment flow.
  • If reserve is not met, the system can notify you that the auction closed on a no-sale.
  • Auction bids are binding and the highest valid bid at closing becomes the winning bid when the reserve, if any, has been met.
  • The default live auction window runs for 15 minutes and bids placed in the last 5 minutes extend the timer by 10 minutes.

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